Introduction

shine zen is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This page outlines how we comply with GDPR requirements and your rights as a data subject.

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

1. Right to Access

You have the right to request copies of your personal data that we hold. We may charge a small fee for this service.

2. Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

3. Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

4. Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

5. Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

6. Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When personal data is no longer needed, we will securely delete or anonymize it.

Data Security

We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

International Data Transfers

We are based in Australia. If we transfer your personal data outside of Australia or the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Data Protection Officer

For questions about our data practices or to exercise your rights, please contact us at:

Email: [email protected]
Address: 127 Lygon Street, Brunswick East VIC 3057, Australia

Making a Complaint

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with your local supervisory authority for data protection.

Changes to This Policy

We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.

How to Exercise Your Rights

To exercise any of your rights under GDPR, please contact us via email at [email protected]. We will respond to your request within one month, though this may be extended by two further months where necessary, taking into account the complexity and number of requests.